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Q: Do I have
to be around while you organize?
A:
Not usually. Initially it is helpful to have you present to give direction about issues important to you, and when we finish
we need you present to go over the space, make any changes and have you sign off on it. Of course, we always encourage
participation so if you want to be present, we welcome it.
Q:
Do I have to get rid of things, and if so, how?
A: In most circumstances you will have to part with items. Many of us hold onto things we no longer use, or are broken.
In fact, only 20% of what we own we actually use! The rest we think we might use...someday. To help get you on the right
track, we can go through your items with you and determine what stays and what goes, or you can give general direction about
the kinds of items that can go. You have the option of then discarding the items, selling them or donating them. In each case,
we have suggestions to help you make the best choice.
Q:
Do you offer any assistance if I want to do the organizing myself?
A: Yes. In the case where you feel like all you need is a little direction, we can come in for a flat fee and do
what we call an organizing consult. We will discuss what to do and what products to use, and then let you organize the space(s)
yourself at your own pace. The fee per space is $75.
Q:
What forms of payment do you accept?
A: We accept cash, checks and credit cards (Visa, Mastercard, Discover and American Express). In the
case of credit cards, jobs have to be $500 or less.)
Q:
What happens if I cancel a job I have put a deposit on?
A: If you cancel a scheduled job, you will not get the deposit returned. It
will be kept as a consultation fee. We do this for two reasons: 1. We have set aside time to organize your space and
cannot book anyone else for that time. If you cancel, especially close to your project date, then we are unable to book
someone else. 2. Sometimes potential clients give us a deposit and schedule a day only to later cancel because they have gotten
ideas from us and think they want to do it themselves. This protects us from giving away too much free information.
Q: What are your hours?
A: Generally we don't schedule any job before 10:30 am, but we can work with
you to set up a time that works with your needs if that isn't convenient for you. We do work weekends too, so let
us know if that is something you prefer. And, if the job requires multiple days, we like to
schedule them consecutively to get the job finished faster.
Q: Can I give your services as a gift?
A: Absolutely. Just contact us and we can provide a personalized gift certificate for any amount.
Q: Are there any former clients I can contact about your services?
A: Yes. We can provide you with references so you may speak with former clients
to get a feel of what we do first hand. You can also check us out on the Better Business
Bureau's website by going to their website directly, or by clicking on the BBB link on our Home page. We are also listed on Yelp.com and Angie's List- both provide client reviews too that were posted by the client.
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